Change Management by Thomas Lauer

Author:Thomas Lauer
Language: eng
Format: epub
ISBN: 9783662621875
Publisher: Springer Berlin Heidelberg

The interview should take place in private and away from the workplace. This allows confidential matters to be discussed in an atmosphere that is as unencumbered as possible.

At the beginning of the interview it is important to establish a good contact with the employee. For this purpose, an introduction via so-called “small talk” can be beneficial. However, it is important to ensure that this does not appear too artificial, that is, it should not exceed the normal level that has prevailed in the previous employee/supervisor relationship too much, in order not to lose authenticity. By establishing a positive contact, openness in the conversation should be encouraged.

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